Shipping Policy

Before completing your order of any Adult Products, please ensure you are of legal age, 18+.
Any other products or purchases, do not have any age restrictions ( Shoes, Wigs, Lingerie )
If we discover that you are not legally entitled to order certain goods, we will not continue to complete the order.

At jazzyssexyvibes.com if you spend $100 or more, we are happy to offer FREE Shipping.
Any products under $100 will incur a Flat Rate of $12.50 Australia wide.

All Orders can be taken 7 days a week, any orders taken later than 3pm on a Friday, will not begin being processed until opening times on the Monday.

The correct delivery address is filled out as parcels which are returned to us as undeliverable because of an incorrect address will incur a re-dispatch/delivery fee, at the customer's expense. Freight charges paid for the original dispatch are not refundable.

Your parcel/carton will be delivered by Australia Post E-Parcel, Fastways or Startrack within Australia during normal business hours. Australia Post will deliver your item/s within 4-14 business days, Depending on where in Australia, they are delivering to. Australia Post and Fastways require a signature before the item can be left - if they have attempted delivery but failed the consignment will be held at a depot and a card left if a signature cannot be obtained. The card will contain information on how to collect/claim your parcel generally during normal business hours. Parcels will be held by each of the delivery services for their maximum hold time that is generally 3 weeks. However, should you not respond to their respective calling cards and the parcel is returned to us as unclaimed, further freight charges will be payable by you the customer and the purchase price of the total order will not be refunded. Please read our Refund Policy.
Freight charges paid for the original dispatch are not refundable.

Even though at jazzyssexyvibes.com we take pride in the care that we pack for all of our online orders, sometimes, accidents or errors occur. Notification of faulty, damaged, incorrect or missing products must be received by our Customer Service Department at contact@jazzyssexyvibes.com within 48 hours of your parcel being signed for. Should your parcel contain a damaged, incorrect or faulty item, we will provide further instructions on how to return goods as set out in our returns section.

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